• Meal Plans Made Easy  (17 May 2022)

The policy: This privacy policy notice is served by Meal Plans Made Easy and Georgina Wallace, Weight Loss Coach, (‘the Company’, ‘us’, ‘we’ or ‘our’) under the website; www.mealplansmadeeasy.co.uk. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.  We may change or add to this privacy notice, so we encourage you to come back and read it periodically.  Your privacy is very important to us. We use your date to provide and improve our site.  By using the site, you agree to the collection and use of information in accordance with this policy.

Our contact details

Name: Georgina Wallace

Address: Feltham, Middlesex, UK

Phone Number: 07843 442607

E-mail: georgina@mealplansmadeeasy.co.uk

The type of personal information we collect

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful base.

• We are registered with the ICO under the Data Protection Register, our registration number is: ZB280717.

When you use our website, our services or buy from us, for example, when you create an account on our website, we ask you to provide personal data. This can be categorised into the following groups:

• personal identifiers, such as your first and last names and your date of birth
• contact information, such as your email address, your telephone number and your postal addresses for billing and communication
• account information, including your username and password
• payment information, such as a debit or credit card number and expiry date and bank account details
• records of communication between us including messages sent through our website, email messages and telephone conversations
• marketing preferences that tell us what types of marketing you would like to receive

• sensitive information
• goals and aspirations
• health related information

 How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Purchasing of products or services
• Opting in to receive marketing information

We use the information that you have given us in order to provide you with the required product or service purchased and to keep you informed via marketing communications of business updates and services.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting georgina@mealplansmadeeasy.co.uk

(b) We have a contractual obligation.

We may use information that we collect
about you to:

·    Provide our Products and Services. We will use your information to provide our products and services to you.

·   Understand and improve our products. We will perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others. We do this to help make our products better and to develop new products.

Communicate with you. We may send you emails about new product features or other news about us or on topics we think would be relevant to you. You may opt out of these at any time.  Visit the Your Choices section below.

Responding to your requests. We will also use your information to respond to your questions or comments.

We may contact you to inform you about changes in our services, our service offering and other important service related notices such as changes to the privacy policy or about security or fraud notices.

We may develop and display content and advertising tailored to your interests on our products and services on our site and on other sites;

We also may use your information to manage our business or perform functions as otherwise described to you at the time of collection.

Sharing and Disclosure

We do not share your personal information with others except as indicated within this policy or when we inform you and give you an opportunity to opt out of
having your personal information shared.

We will share your information in the following ways.

With third party service providers, agents, or contractors.  We use other companies, agents or contractors (“Service Providers”) to perform services on
our behalf or to assist us with providing services to you. For example, we may engage Service Providers to process credit card transactions or other payment
methods.  Or, we may engage Service Providers to provide services such as marketing, advertising, communications, infrastructure and IT services, to
provide customer service, to collect debts, and to analyse and enhance data (including data about users’ interactions with our service). These Service Providers may have access to your personal or other information in order to provide these functions. In addition, some of the information we request may be collected by third party providers on our behalf. We do not authorise them to use or disclose your personal information except in connection with providing their services.

Analytics: Specifically for analytics providers, we may use Google Analytics. Google Analytics which is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on
prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more
information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://www.google.com/intl/en/policies/privacy/  Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

Advertising: We may use third-party Service Providers to show advertisements, which may include targeted advertisements on a third party site after you have visited our website.  We and the third party service providers may use cookies to inform, optimise, measure performance serve ads based on your previous visits to our

site. Please note at this time, we do not recognise automated browser signals regarding tracking mechanisms, which may include “do not track” instructions.

We may work with Google AdSense & DoubleClick Cookie Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DoubleClick
cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet. You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: https://www.google.com/ads/preferences/

Facebook: You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/516147308587266/

To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/56813749330221. To see more about Facebook’s participation in the Digital Advertising Alliance please visit the Choices section of this notice.  For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

Payment Providers: We may provide paid products and/or services within the site. When we do, we use third-party services for payment processing (e.g. payment processors).  We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your
personal information is governed by their own privacy notice. The payment processors we work with adhere to the standards set by PCI-DSS as managed by
the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help
ensure the secure handling of payment information.

The payment processors we work with are: Stripe – Please view their privacy policy here

·    To comply with legal process or to protect Meal Plans Made Easy.  If we believe that disclosure is reasonably necessary to comply with a law, regulation, legal or governmental request; to enforce applicable terms of use, including investigation of potential violations thereof; to protect the safety, rights, or property of the

public, any person, or Meal Plans Made Easy as required by law; or to detect, prevent, or otherwise address, security or technical issues or illegal or suspected illegal activities (including fraud).

·    Business Transfers. 

We may engage in a merger, acquisition, bankruptcy, dissolution, reorganisation, or similar transaction or proceeding that involves the transfer of the
information described in this Policy.  In such transitions, customer information is typically one of the business assets that is transferred or acquired by a third party. In the unlikely event that we or substantially all of our assets are acquired or enter a court proceeding, you acknowledge that such transfers may occur and that your personal information can continue to be used as set forth in this privacy policy.

Links to Other Sites

We may have links on our site to other sites that we do not operate.  If you click on a third party link, you will be taken directly to that site which is governed by its own privacy notice.  We strongly encourage you to read that privacy notice.  We do not control that site and assume no responsibility for the content, policies or its practices.

Retention

Meal Plans Made Easy will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Notice. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Meal Plans Made Easy will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Choices and Individual Rights:

 We aim to take reasonable steps so you can correct, amend, delete or limit the use of your Personal Data.   You have the following choices:

 E-mail. As described above, if you do not wish to receive promotional e-mails from us, you may opt out at any time. 

  Your browser’s help function should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive

cookies at any time.

You can opt out of online targeted advertising by opting out within the advertisement itself or by visiting Digital Advertising Alliance, http://www.aboutads.info/ or the
European Interactive Digital Advertising Alliance in Europe https://www.youronlinechoices.eu/.  You can also opt out of the Digital Advertising Alliance using your mobile device settings.

Your rights under certain circumstances:

To access and receive a copy of the Personal Data we hold about you.

To rectify any Personal Data held about you that is inaccurate

To request the deletion of Personal Data held about you

You have the right to data portability for the information you have provided to us.
You can request to obtain a copy of this information in a commonly used electronic format so that you can manage and move it.  We will need to verify your identity before being able to respond to such requests. 
Please contact us at georgina@mealplansmadeeasy.co.uk

Security

We believe we use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorised access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.

Our policy on children’s information

Our site is not directed to children under 16. If you learn that your minor child has provided us with personal information without your consent, please contact us.

Changes to the Policy

We may change this policy from time to time, and if we do make changes, we’ll post any changes on this page. If you continue to visit our site after those changes
are in effect, you agree to the revised policy. If the changes are significant, we may provide more prominent notice or get your consent on the new policy.

Contacting Us

If you have any questions or comments about this policy, please contact us at georgina@mealplansmadeeasy.co.uk

How we store your personal information

Your information is securely stored

We keep personal information for 12 months from date of service purchased or when you opt out of receiving any further communications. We will then dispose your information by destroying any paper records and permanent deletion of any electronic records held.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at georgina@mealplansmadeeasy.co.uk if you wish to make a request.

 How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at georgina@mealplansmadeeasy.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk